Reference

Privacy Policy for Your Account

Sic Bo, Aviator and Royal Fishing sit behind an account flow where we collect only the details needed to run access, wallet checks and support.

DANA wallet contextOVO account checksGoPay and QRIS recordsCookie controlsSupport data requests
88ratu Privacy Policy for Your Account
PRIVACY HELP

Contact Paths for Data Requests

Privacy questions should reach the team that can check account records, not a generic inbox. Use the chat button after login for faster matching, or send your registered phone number through email so we can locate the correct profile. Our support desk is staffed daily from 09:00 to 23:00 WIB, and privacy requests are routed for identity checks before any account detail is changed.

Team online

Live chat after login

Use live chat inside your account when you want us to check cookie settings, recent login records or wallet references. The agent can verify your phone number before discussing any private account detail.

Email privacy request

Email us from the address tied to your account if you need a copy, correction or deletion request assessed. Include your registered phone number, but never send your password or one-time code.

WIB support hours

Our desk runs from 09:00 to 23:00 WIB each day for privacy questions. Requests that need wallet checks, such as QRIS reference tracing, may take longer because we verify the account trail.

ACCOUNT CARE

Data Handling Around DANA and QRIS

We handle privacy work through account checks, payment references, cookies and retention controls rather than broad promises.

Account data we collect

We collect your phone number, login name, password hash, device details and support messages so the account can open, stay protected and receive help. Payment records are stored as references, not as full wallet credentials.

Payment privacy context

DANA, OVO, GoPay and QRIS activity creates transaction references we may keep for reconciliation and dispute checks. We use those references to match deposits and withdrawals without asking for your wallet password.

Cookie and device behaviour

Cookies keep your session active, remember basic preferences and help flag unusual login patterns. You can clear browser cookies on Chrome or Safari, then sign in again to refresh the account session.

Security checks

When a new device reaches the lobby, we may compare IP range, browser type and recent login history. If something looks different, support may ask extra account questions before changing private details.

Retention and deletion

We keep account and wallet records only for operational, dispute and legal needs. When you ask for deletion, we first check active balances, open support cases and payment references before closing eligible data.

Policy changes

When this Privacy Policy changes, we update the page at 88ratu.app/privacy-policy/ and adjust the visible date in our site records. Keep a copy of any request ID when you contact us.

Privacy Questions Before You Join

These answers cover the privacy checks you may ask about before opening an account or returning to the lobby. They focus on account data, wallet references, cookies, device sessions and contact steps. For anything tied to eligibility, access depends on local law and is available only where local law permits.

We ask for the account details needed to create and protect your profile, usually a phone number, login name and password. We may also record device, cookie and session data when you enter the lobby.

No. We store payment references needed to match account activity, such as transaction IDs, wallet route and time stamps. Your DANA, OVO, GoPay or QRIS password stays with the payment provider.

Contact us through live chat after login or email from your registered address. We will verify your phone number, check the account record, then update eligible details once the identity check is complete.

Yes, you can request deletion, but we first check active balances, payment references and open support cases. Some records may need to remain for dispute handling or legal duties that apply to us.

Cookies help keep your account session active, remember basic settings and detect unusual login behaviour. If you clear cookies from your browser, you may need to sign in again before entering Sic Bo or Bingo rooms.

Only support staff who need the case can access the chat record, and sensitive account details require verification before discussion. We use case history to solve your request and track what was changed.

On mobile, open Profile, choose Security, then Active Sessions to view recent device access. If you see a device you do not recognise, contact support during 09:00 to 23:00 WIB.